Outsourced Call Centre

Make an enquiry

Please fill out the form below with your requirements.

Why use outsource call centre services?

We tailor-make every aspect of our outsourced call centre service to fit exactly around your requirements. The staff working for you are comprehensively trained on all aspects of your business, they use bespoke scripts, and they are part of a specialist, dedicated team there to service your company’s communication needs.

Quick and easy to start

You’ll receive your own telephone number for your outsourced call centre services.

Round the clock service

Our team are on hand to cover your calls 24/7 for around-the-clock total customer support.

UK based expert teams

Every call we take is answered in the UK – your call will never be answered by someone overseas.

How do outsourced call centre services work?

CallClever’s outsourced call centre works by giving your business with its own team of telephone professionals all of whom are thoroughly trained in what your business does and the types of customers it serves. Everything is customised around your business’s needs – we add value to your company by giving it a world-class customer-facing telephone & communicate front end.

CallClever gives provides you with a number which you can divert calls too – choose a local number or an 03 number. This number connects your customers directly to your CallClever outsourced call centre. Here, our team answers callers using a professionally-written custom script designed for your business to make sure your customers get everything they need from their call.

Your outsourced call centre line can be used to handle inbound calls for customer service and to take all of the necessary details when it’s a sales enquiry. We also make outgoing calls for sales and for debt collection on your behalf.

You’re connected live all the time to your call centre team. We send the information to you in various ways and we can often integrate directly with the software used in your business, including CRMs and CMSs.

You can even give us a list of important callers or the types of calls you want transferring over to you straight away and your call centre team will do just that for you. They’re there to help you win business, keep customers onside, and present your company in the best possible light.

Our outsourced call centre is UK-based and our operatives are ready to take your calls right away. That means you won’t need to buy the office space, telephone equipment, or invest in the expensive staff training and onboarding that it would take to create a productive in-house call centre.

Talk to CallClever today to find out more about how our outsourced call centre team work for your business. Please call us today on 0800 1245 5656 or email us at info@callclever.co.uk.

Why choose outsourced call centre for your business?

  • Professional service

    Get instant access to our highly-trained in-house workforce ready to deliver outstanding outsourced call centre services for clients in every business sector.
  • Real flexibility

    We work 24 hours a day, 7 days a week, 365 days a year. Work with us to tailor our service to the needs of your business and the needs of your customers.
  • Affordable

    At CallClever, our outsourced call centre service is reliable and very cost-effective. Our service saves you money without no sacrifice in quality of outcome.

Call us on 0800 1245 5656 or email us at info@callclever.co.uk to discuss how an outsourced call centre could benefit your company.

Frequently asked questions about outsourced call centres

Yes, it is. All of our outsourced call centre teams are based right here in the UK.
Being there when customers need you is crucial – we help you do that.
We provide full call management including order-taking, diary management, and call outs.
Our staff are fully trained to handle both inbound and outgoing calls depending on your needs.
Our outsourced call centres are available to work when you need them - 24/7, 365 days a year if required. Please contact us for more information.
We can provide access call logs and call metrics with reporting for all call centre clients.
With CallClever’s app for both Android and Apple phones, you can log in instantly to see the calls we’ve handled for you at any time together with their outcomes.
You can get our call centre to take over your phone traffic at any time. You can also choose to take all calls yourself so that you and your team can handle it. Switching is simple and instant.

Realistic, flexible, simple pricing

Daytime call centre team

£xx.xx per month
  • Calls answered 9am-5pm
  • 15 free calls a day
  • 50p per additional call
  • UK based call centre
  • Trained, friendly call handlers
  • Live transfer 20p per minute
30-day free trial Sign up

Evening-only call centre team

£xx.xx per month
  • Calls answered 5pm-9pm
  • 10 free calls a day
  • 50p per additional call
  • UK based call centre
  • Trained, friendly call handlers
  • Live transfer 20p per minute
30-day free trial Sign up

Night-time call centre team

£xx.xx per month
  • Calls answered 9pm-9am
  • 20 free calls a night
  • 50p per additional call
  • UK based call centre
  • Trained, friendly call handlers
  • Live transfer 20p per minute
30-day free trial Sign up

All day call centre team

£xx.xx per month
  • Calls answered 9am-9pm
  • 25 free calls a day
  • 50p per additional call
  • UK based call centre
  • Trained, friendly call handlers
  • Live transfer 20p per minute
30-day free trial Sign up

Around the clock call centre team

£xx.xx per month
  • Calls answered 24/7
  • 45 free calls per day
  • 50p per additional call
  • UK based call centre
  • Trained, friendly call handlers
  • Live transfer 20p per minute
30-day free trial Sign up